Welcome to the CX Studio, a customer experience studio powered by one of the world’s leading technology companies. Here, customer experience drives us, game-changing marketing is conceived, awards are won, and technology is at the very heart of bringing our creative ideas to life. Clients aren’t just customers, they’re partners. Integrity and a team-driven environment serve as incubators for entrepreneurial minds.

Getting goosebumps? Good, let’s see where you can put your talents to work.

interaction designer

The Interaction Designer fills a key role in our cXstudio, providing solutions in the areas of usability and accessibility across multiple digital channels. In this role, the Interaction Designer will work with project teams to analyze user and technology requirements and to communicate those needs as logical, realistic user interface solutions, in particular for web, mobile, and tablet. The ability to synthesize user data and moderately complex technical requirements into a cohesive, user-centered application structure is critical. The Interaction Designer is expected to establish the IA/Usability role in the team’s organization and the competency as a whole. You will be expected to be involved across a wide range of projects, overseeing all IA/Usability activities, directing usability analysts as needed, and determining where IA/Usability involvement is required.

We are looking for creative experience solutions – individuals with passion and desire to build really cool digital services that express our client’s goals to sell and build brands across growing digital touch points.

tasks and responsibilities
  • Create interface and interaction design for scrum team based on Client Organization user experience principles
  • Support concepting phase for future backlog creation regarding the creation of product/user stories, epics, customer journeys, persona’s and other UX artifacts
  • Support pre-scrum phase for creating a backlog and, when needed, scrum phase for project delivery
  • Support ideation and concepting teams
  • Support on an ad hoc base internal activities within Client Organization
  • Support UX testing in the development phase
  • Support Client Organization research lab to run customer research
  • Monitor and alert stakeholders regarding consistency and uniformity of production of (digital) assets,

    content and copy

  • Liaison and align with other interaction/UX designers within Client Organization
  • Support ‘Best practice meetings’ within Client Organization
skills and experience required
  • At least 3 years of experience in a similar role, ideally from a digital agency
  • Lead methodologies that understand both business and user goals and, as appropriate, help to

    define/refine them with other team members

  • Visualize concepts quickly and cleanly through sketching and other rapid prototyping methods
  • Draw upon user personas, scenarios, blueprints, sitemaps, wireframes, and other tools to communicate

    requirements and solutions to visual designers, developers, and management

  • Understand business/function hierarchy and advise customers on the best placement of content
  • Employ research methods such as content and task analysis, usability testing, and stakeholder interviews to

    identify problems and opportunities

  • Ability to work well and communicate effectively with diverse teams of technical architects, creative

    directors/visual designers, business information & data analysts, and front-end developers

  • Participate in quality assurance checks during production
  • Experience in working in agile and scrum teams
  • Serve as a key spokesperson for the discipline
  • Financial Services experience desired
this role would suit someone who
  • Is confident, analytical and willing to lead a client conversation
  • Strong collaboration skills
  • Is a real can-do person and problem solver
required
  • Bachelor’s Degree (Degree in Fine Arts, Industrial Design, Multimedia Arts, Architecture, Computer Graphics, Human Factors, Psychology, Cognitive Science, Computer Science or Engineering)
  • English: Fluent
  • Dutch: Fluent